SELECT ACCOMPLISHMENTS

• Led Municipal Election campaign as candidate for office.  Attracted team of 30+ volunteers and $10K+ in donations.  Planned  strategy and oversaw the overall execution. Placed 2^nd of 7 candidates.
• Managed project that upgraded worldwide cost collection system, allowing for better integration to billing system and streamlined administration.  25+ Team members worldwide; $200K budget.
• Personally developed an FAQ System for a software company which standardized responses to customer issues and increased
  the efficiency of the help desk department.
• Developed Inventory/Asset Management System – providing tighter controls of computer and wireless equipment, disposal of
  obsolete equipment, office efficiency and stop loss.
• Created processes that simplified the bulk user setup operations during a transition to a Cisco VoIP system which were
  implemented during the worldwide rollout.
• Managed the Toronto portion of the worldwide upgrade of the office-wide Microsoft Office Suite which reduced impact on users and
  allowed the process to come in on time and on budget.
• Contributed to the creation of several Health & Safety and Disaster Recovery plans, increasing worker and data safety.
• Maintained all office equipment on an ongoing basis including service and maintenance contractors, budgets, contract renewals
  and periodic contract reviews.
• Managed the team that handled the transportation needs of an international leadership meeting held in
  Toronto.  25+ volunteer team members; $10K budget.
• Served on the team that developed and delivered experiential weekend seminars.  During my tenure as leader, team consisted on 30+ volunteers and $7k  budget.  I now mentor the current leaders of this seminar.
• Operate an ongoing Mobile DJ Service for over  25 years where I deal with suppliers, hall operators, event principals (brides, grooms, parents, planners, etc.) to establish and maintain need, schedules, budgets, and provide appropriate and effective entertainment for guests.

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CAREER HISTORY

Shearman& Sterling LLP                                                           2001 – 2011

A worldwide law firm with office in 20 countries.  The Toronto office has 12-20 lawyers and 8-12 other staff.

Toronto System Administrator

Responsible for all technical
services and front line customer support, acting as SME and contact point for
worldwide technical projects impacting Toronto office.

• Reorganized  suppliers and maintenance contracts saving the firm over $1K/month in 2009
  alone.
• Contributed  to the successful ongoing organization of the PMO.
• Led  successful upgrade projects using resources and personnel from worldwide
  offices, including:
  - Client Management and Help Desk systems (Altiris – $500K budget)
  - Asset Management system (Track It – $200K budget)
  - Cost Collection hardware and software (Equitrac – $150K budget)

3COM Canada/LANSource Technologies Inc.                              1997 –  2001

A small firm that developed, produced and  sold LAN/Server based fax and modem sharing solutions.

Final Job Title: Technical Support Engineer Level 3

Assisted software users with technical support and troubleshooting, responding to escalation issues and
working with developers to initiate solutions.

• Managed call centre when the supervisor was absent.
• Mentored junior technical reps and other support staff.

EARLIER WORK EXPERIENCE                                                          prior to 1997

TEDAC Computer Services                           Assistant Office Mgr., Programmer, PC Ops Specialist,

Independent Contractor                                Various positions in TV and Movie Production

Volunteer and COMMUNITY Experience

Toronto City Council                                                            March - October 2010

Candidate  for Toronto City Council – Ward 31

Built and led team of volunteers through a 7 month campaign including canvassing, fund raising, advertising and
phone campaigning.
Reached 20000 households, met 2000 constituents.
Personally managed budgets, purchasing, advertising, volunteer support
and public image.

• As a first time candidate with a politically inexperienced team, placed 2^nd
  in a field of 7 candidates.
• Lost to the incumbent, Janet Davis.

MDI INTERNATIONAL                                                            1994 – present

MDI is a volunteer training organization aimed at helping men to develop their
leadership, interpersonal relationship and life skills.

Eastern Canada Chief Of Staff & Event Manager

Served on international team that developed and implemented weekend seminar, led training programs, created and produced events.
Mentored individuals and promoted organization.

• Served on the leadership committees for several successful community service projects.
• Served as a mentor and trainer for several different courses and seminars.
• Led a successful team that helped produce the 2011 MDI Convention in Las Vegas.

EDUCATION and PROFESSIONAL DEVELOPMENT

Project Management Certificate             Ryerson University                 2004 – 2007

Other Courses and seminars:
Microsoft SQL v7.0 Administration
Alpha Leadership Training
MSCE with Visual Basic
Team Leader Training